Terms and conditions
The shipping is carried out by the Swiss Post. Packages are delivered via Post Economy. The shipping will take place after receipt of payment. Because the shipping is carried out by the four members of the Rulefactory and not a third party, the completion of the order occasionally may take a few days.
Approximate dispatch time according to the Swiss Post:
Switzerland: 2-3 workdays
EU: 5-9 workdays
Rest of the world: 10-20 workdays
The shipping costs are taken directly from the Swiss Post. They can vary according to weight, quantity and destination. The shipping costs can be calculated in the web shop.
Shipments in Switzerland with product value over CHF 100 are free of shipping costs.
Delivery will be made after advanced payment via bank, Visa- or Mastercard (Paypal). Our company will appear on the credit card bill as follows: PAYPAL RULEFACTORY
Orders can be cancelled free of charge at any time up to the time of dispatch. If payment has already been made, the amount will be refunded as soon as possible. If an order is not paid within 30 days, it will be cancelled by Rulefactory.
Right of return
The return of articles with defects or incorrect delivery is only possible after prior consultation for 14 days after receipt. Only sealed items in flawless condition can be revoked. The return shipment has to include a copy of the order confirmation.
Your data will only be saved for the shop, the passing on to a third party is excluded. Click here for more information.